Case Study
Hospital System ASC Migration Strategy
A health system initiated a master facility plan (MFP) development process and, in response to market pressure, wanted to define an ASC strategy to prevent leakage of case volume and support physician alignment.
Case Study
Designing and Implementing a Patient Access Model
ECG worked with the academic-affiliated children’s hospital to improve the referral process and access to care pertaining to its outpatient programs.
Case Study
Implementing a Digital Patient Access Solution
CCHS engaged ECG to address ongoing issues with patient access, including long phone wait times and poor appointment availability.
Case Study
Hospitalist Program Restructuring and Performance Improvement
ECG partnered with an approximately 715‑bed health system with two acute care hospitals to create a new strategic framework to improve its organizational, operational, and financial performance.
Case Study
Telehealth Strategy and Business Planning
For Catholic Health in Western New York, a region with a patient population of nearly 2.8 million, ECG led a current-state assessment and telehealth business plan development process.